Terms and Conditions and Privacy Policy

These terms and conditions define the rules and regulations for the use of www.tempolargo.pt.
By proceeding, the user is consenting to these conditions:

1. Applicable legislation

These General Terms and Conditions of Use are subject to Portuguese legislation at present-day.
The page, as well as all its content, are protected under the Intellectual Property Law, in particular by copyright and industrial property. Any improper use, reproduction or sharing is not permitted.

2. The brand

Tempo Largo is a registered trademark in the name of Carlos Alberto Soares Caixas NIF:187538344, Rua Principal Nº17 Prados de Cima – Vila da Rua, 3620-462 Moimenta da Beira, Portugal. Registered at Instituto da Vinha e do Vinho (Wine Institute) as producer number 5760.
Trademark registered at the Portuguese National Institute of Industrial Property with the number 534382 since 08/08/2014.
The product is certified by the Távora-Varosa Regional Wine Commission – the competent body for control, analysis and approval of wines.

3. Web Page

This website serves as a platform for information and interaction between the brand and the visitor.
The sale of the product is not carried out on the website.

4. Cookies Policy

This website uses cookies – text files that are stored on your computer or mobile device through a web server, allowing the website to remember your internet browser preferences and providing efficient navigation. There is no storage of personal information.

5. Personal data

Personal data is requested for communication, selling and sending orders.
They will be used exclusively for this purpose.
General Data Protection Regulation 2016/679.

6. Product Selling

Sold only to people of legal age to consume alcoholic beverages.
Orders are accepted by email. The prices applied include 13% VAT and shipping costs. Discounts are negotiated depending on quantity and delivery location.
Payment in full at the time of ordering via Bank transfer or Paypal.
Invoices/Receipts are delivered in PDF digital format.

7. Conditions of carriage

Transport is carried out by the producer, by CTT (Portuguese Post Office) or by another carrier according to the circumstances presented.
Estimated shipping time of 2 to 5 business days.
The producer will ensure the correct conditions of the packaging and its contents.
The conditions of transport and delivery of the contents and its integrity are the carrier’s commitment.

8. Troubleshooting, return and refund policy

In case of breakage, loss or other problem during transport, the responsibility falls on the carrier.
The  product must be subjected to optimal storage and safety conditions. After the purchase has been completed by the customer, Tempo Largo will no longer be responsible for them.
There may be a product replacement, if valid and confirmed reasons are presented. This process is assured by the producer.
In the event that the customer wishes to return all or part of the product, he must take care of the shipping and will be refunded, after reception and checking by the producer. Any claim must be made by email. The producer will always be available to solve problems.

The customer is informed of these conditions at the time of ordering/paying.

We reserve the right to change or update any data in these same terms and conditions when justified.